I’ve just installed some printer drivers for an HP Officejet at work. Half way through, the installer popped up a question: Do you want to install HP Extended Capabilities? Well, I have no idea what they are, so I clicked on “More information”. This is what it said:
This software can help you get additional benefits only available to HP printer customers.
Once this software is installed, you will have an opportunity to help HP design new and better products by participating in brief surveys. An invitation will appear later on your screen and you can choose whether or not to participate.
You may receive invitations for special programs designed to help customers who do a lot of printing.
HP highly recommends that you install today since this will not be offered at a later date.
So it transpires that “Extended Capabilities” is marketing speak for “Spam Me Harder, Please!” I don’t think so.